Unveiling the Reasons Behind Problematic Workplace Behavior: A Deeper Look into Self-Awareness and Trauma

Sunday, 9 February 2025 15:56

Exploring the root causes behind problematic workplace behavior, including self-awareness, trauma, and how to address it effectively through HR intervention and counseling.

illustration problematic workplace behavior © copyright Mikhail Nilov - Pexels

In the dynamic and often challenging landscape of the workplace, navigating interactions with individuals from diverse backgrounds and personalities demands adaptability. Fostering positive relationships with colleagues is crucial, but there are those who seem to remain isolated, lacking close connections even for casual conversations. These individuals might engage in minimal small talk or stick solely to work-related discussions.

Over time, we may observe certain qualities in these individuals that make others hesitant to befriend them, perceiving them as problematic. Interestingly, these individuals often lack awareness of their impact on others. What explains this disconnect?

The Role of Self-Awareness in Workplace Interactions

Erwin Parengkuan, Founder & CEO of Talkinc, sheds light on the significance of self-awareness as a key factor. “These individuals lack an internal mirror for reflection,” he asserted at the HR Gathering event titled “Happiness at Work: How Joy Brings Business to Success” in Jakarta. Without introspective reflection, individuals may remain oblivious to the potential harm their actions could inflict on others. This could manifest in various ways, such as excessive ambition leading them to break rules to achieve their goals.

The Influence of Past Experiences: Unpacking Trauma

Past experiences can also cast a long shadow on an individual's behavior. The loss of a role model, whether due to death or a change in character contradicting held values, can lead to trauma. According to Erwin, this trauma can profoundly alter an individual's personality and behavior. “Do they realize it? This is linked to their trauma and their ability to manage it,” he clarified.

Healing from trauma necessitates a process of self-forgiveness and forgiveness of those who contributed to the traumatic experience.

The question inevitably arises: Are these individuals aware that many dislike them? “They might know, but remain indifferent,” Erwin observes. Their focus tends to be on themselves and their ambitions, often neglecting relationships with colleagues.

Addressing Problematic Behavior: The Role of HR

Fortunately, there are ways to address individuals whose problematic behavior disrupts the workplace. “Who can help? HR. They need to recognize that this can become a workplace issue,” explains Erwin. Personalized approaches between HR and the affected employee are crucial. If necessary, counseling sessions with a psychologist or psychiatrist can be introduced to provide support.

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